CRM

To offer your customers proactively targeted solutions, an appropriate customer relationship management (CRM) for both you and your sales force is an important tool. I advise and accompany appropriate CRM projects in the B2B sector.

Solutions for customer relationship management and to support field service organization:

• Requirement analysis
• Design of CRM - solutions and field service applications
• Analysis and evaluation of appropriate software / hardware
• Planning, implementation and support of CRM projects
• Documentation and training of CRM and sales force systems